General Policies
Make Up Classes
Classes will be made up in the event of teacher illness or inclement weather. Classes will be cancelled if Columbia Public Schools are cancelled due to inclement weather. This may exclude evening classes. Evening class participants will be contacted if class is cancelled due to weather conditions. When a class is cancelled, I will schedule a makeup class as soon and in the most convenient manner as possible. If you miss a class due to illness, travel or the like, you are welcome to make up during a semester when the student is currently enrolled. Please arrange make-ups as sometimes classes are full. Remember that even if you miss a class, you are still getting the benefit of the home materials, weekly emails, etc. and you can still continue the learning!
Classroom Distractions
Please help keep distractions to a minimum by turning off cell phones and pagers. Village babies may have drinks, pacifiers and, of course are welcome to nurse whenever necessary. For all other age groups, please leave all sippy cups, bottles, snacks and pacifiers in the outer area, so as not to be tempting to other little hands and mouths! If a child has a particular "lovey" or special item from home they cannot part with during class, please try to watch for unhappy friends, and remove the object if it causes problems with other children. Place shoes, bags, etc. in designated area. A designated area will be provided for your comfort for changing babies, nursing (if you require privacy), quiet place, etc. There are times during class when visiting is appropriate, but I encourage you to keep visiting to a minimum and focus your energy on your child .
Classroom Participation
Please be on time and ready to go so your child can settle into the musical environment! We have a terrific curriculum every semester, and it helps all the kids to really get involved if everyone is in place at the same time. If you are late, please slip in as quickly and quietly as possible, and start right in with the activity at hand. Plan to arrive a few minutes early for class. Your level of participation is entirely up to you. I encourage you to be an active and patient role-model. It is not uncommon for a child to attend several classes before feeling comfortable. Don?t be discouraged, what a child is absorbing in class is often evidenced in the comfort of the home environment rather than in a certain level of participation in class. Demonstrations on how to participate will always be given only as suggestions. Feel free to modify any activity for you and your child to meet both of your needs.
Safety
Please be cautious both inside and outside of the building. Keep your child within your sight at all times and please do not allow them to climb on furniture, structures, etc. If you leave the waiting area or the building for any reason, make sure you have another parent available to help your child if needed.
At Home Materials
You and your child will enormously benefit from the Kindermusik experience, especially if you make active use of your At Home Materials. Frequent reinforcement at home throughout the week makes all the difference in a child?s comfort and participation in the classroom.
Please do not hesitate to contact me by email or phone if I can be of further help. I am available any time for your questions, comments, concerns, suggestions, whatever, please, don?t hesitate to call. This is YOUR class, your time with your child, I am only a facilitator! I look forward to having you and your child join us for a great semester of Kindermusik classes.
Refund Policy
Our studio offers the following refund policies. Only one policy will apply to the class your child is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.
Studio Refund Policy Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.
Studio Refund Policy
Although you may join our classes at any time, please plan to register early. If you do not register at least two weeks in advance, class availability may be limited and at-home-materials may not be available on the first day of class. Registration fee is due at least 2 weeks before classes start. Remainder of payment is due at the beginning of the first class. If a student withdraws from the program before lessons start, a non- refundable administration fee of $35 will be withheld. Materials paid for and received by the student cannot be refunded once classes have started. After attending 5 consecutive classes and completing home activities, if you feel that class is not what you expected, a refund of tuition less $50 will be given. After five weeks, no refunds will be made. Classes are prorated ONLY for late enrollees when there is space availability. If you know you will miss class, plan a make-up class ahead of time!
Privacy Policy
We promise to respect your privacy. We do not sell, rent, loan or transfer
any personal information regarding our customers or their children to any third
parties. Any information you provide about yourself or your children is held
with the utmost care and security and will not be used in ways to which you
have not consented.
Information gathered on our web site is collected and
used by us and SimplySignup. We will not collect any personal
information about adults or children except when specifically and knowingly
provided by them. If we collect any personally identifiable information about
children, we will first obtain their parents' consent. Examples of personally
identifiable information include full name and birth date.
Use of Information
Information collected by us is used internally by our authorized individuals
for three main purposes. First, we may collect information for improving our
site by seeing which areas, features, and products are most popular. Second, we
may collect information in order to personalize the site for our customers. Third,
we may collect personal information from visitors who request additional
information about our studio, a Free Preview Class Coupon, or
who choose to register for classes online.
We hope that you will want to provide information about yourself, because it
will make your experience here more valuable to you. If you are comfortable
sharing some basic information, you will receive enhanced services that are
impossible to offer to anonymous users. Examples of such services may include
email notices of special and discounted items, e-newsletters, and special
mailings related only to this studio. In addition, you may choose to receive
occasional emails from Kindermusik with Brenda and SimplySignup, including free developmental
activities and special offers.
On occasion, we may also share non-personal, summary information regarding
our customers with unrelated third parties (for example, we may publicly
disclose the aggregate number of registered users of our web site). However, we
will not share any personal information about any particular customer.
Security
Registering for class online is a completely safe experience!
We use SSL (Secure Sockets Layer)--the highest standard in online encryption
technology--to ensure that your personal and credit card information remains
secure. SSL encryption allows you to register with confidence, knowing that
only you and Kindermusik with Brenda have the ability to access your information.
Keeping customer information private and secure is a top priority.
Whenever you access a secure page on our site, the information you send is
immediately encrypted for your protection. There are two simple ways to see if
you are on a secure page:
- Look at the URL (website
address) in your browser. If you are connected to a secure server, the URL
will always begin with "https" rather than "http."
- Most browsers display an icon
that indicates whether or not you have a secure connection. Look for the
unbroken key or closed lock icons in the bottom left or right corner of
your browsers.
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